Small Business Development Center
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Lynn Oswald, Director
NCCC Small Business
Development Center
3111 Saunders Settlement Rd.
Sanborn, New York 14132

Phone: 716- 210-2515
Hours: Mon-Fri, 8:30am - 4:30pm

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Lynn Oswald, Director

Lynn Oswald

Lynn accepted the position of Director in late 2009. She returned to NCCC after a three year hiatus, having previously worked as a business advisor with the Niagara SBDC for over seven years. In her previous capacity, she worked with over 200 clients annually providing assistance in starting or expanding small businesses. In 2005, she was named the top advisor in the State of New York.

She recently earned the NYSBDC Advanced Certification designation. This is a rank achieved by less than 10% of advisors across the state. The certification is based on expertise, number of clients served, earning over 30 excellent client reviews, and helping more than 40 clients attain economic impact. Lynn feels privileged to have worked with over 1,400 clients, leading to over $9 million in economic impact. 

Lynn specializes is developing financial packages. Her prior work history includes several banking positions in commercial lending and finance. She also focuses on International Trade, and is a NASBITE Certified Global Business Professional.

In addition, Lynn was an adjunct faculty member of Niagara County Community College for the Business Department for over ten years. She has a bachelor’s degree in Business Management and an MBA in Finance, both from the University at Buffalo.

Lynn also serves on several local boards and committees related to economic development in the Niagara Region.

Phone: 716-210-2516

Abigail Bacon, Agriculture Specialist

Abigail Bree Bacon
Agriculture Specialist

Bree joined SBDC in November 2015 and focuses on assisting rural, agricultural, and specialty food business clients. She is also co-owner of a 6-generation vegetable and fruit farm in Lockport, and manager of the summer Lockport Community Market. Before joining SBDC, Bree enjoyed a varied career in business training and international development. She has coordinated business training programs for over 10,000 entrepreneurs, business owners, and civic leaders across 45 industries from Russia, and created management training projects in southern India.  She has also worked for the largest network of sustainable businesses in the U.S., and helped launch a new fund for women's entrepreneurship and health in central California. She has a Master's of Public Administration from Middlebury Institute of International Studies and a BA in Russian and Anthropology from Emory University.

Bree is a member of NY Farm Bureau, Cornell Cooperative Extension, and Northeast Organic Farming Association-NY. She has presented at the Northeast Organic Farming Association (NOFA) - NY Winter Conference. She is available to speak on many agri-business and agri-tourism topics.

Phone: 716-210-2513

Deanna Alterio Brennan, Business Advisor

Deanna Alterio Brennen
Business Advisor

Deanna is a lifelong resident of Niagara County and graduated from Niagara University with a BS in Commerce.

Deanna has been active in the business community for many years. Her real world experiences with owning and operating the Quote & Quill and Arbor Tree & Land Care (with her husband, Robert), established a foundation from which she could use her talents to help others achieve great results in the business world. Deanna is also a graduate of Leadership Niagara, class of 2000.

For more than fifteen years Deanna worked for the NCCC Small Business Development Center and assisted small business owners in turning their dreams into a reality. She served as Associate Director of Economic Development and International Trade and she was certified as a business advisor by the NYS Small Business Development Center in 1999.

In July 2007, Deanna was named President & CEO of the Niagara USA Chamber of Commerce, the largest business advocacy organization in Niagara County and was instrumental in carrying out the organization’s mission to advance economic development, promote commerce and tourism, and provide a host of value-added services to chamber members.

In 2017, she followed her passion for assisting women through the invaluable services of the YWCA of the Niagara Frontier as the Vice President of Social Enterprise, delivering employment and training opportunities to the women served by the YWCA.

In light of her business acumen and her desire to give back to her community, Deanna has served on many boards of directors and important decision-making panels throughout her career. Currently she is member of the WNY Regional Economic Development Council, Co-chair of the Downtown Revitalization Initiative for the city of Niagara Falls and the WNY Power Proceeds Allocation Board.

Deanna had the opportunity to rejoin the Niagara SBDC in September and continue her desire to assist small and medium size businesses, whether they are just starting out or looking to expand their current business venture.

Phone: 716-210-2570

Thomas Bruss, Training Coordinator

Thomas Bruss
Training Coordinator

Tom spent 15 years in local banking before joining the Niagara SBDC. He also spent 11 years as a part-time teacher at NCCC, and taught numerous seminar and non-credit courses. He has a Bachelor's Degree in Economics and a Master's Degree in Education. Tom served as a business advisor for the Niagara office from 1983 until his retirement in August of 2011. 

During his 27 years with the SBDC he assisted over 3,700 clients; 200 of those clients had impact in our community for a total investment of nearly $34,000,000 with 1,250 jobs created or saved. In 1995, he helped develop Niagara County’s Microenterprise training program. The program continues to run every spring and fall. For many years he taught two sections of the 12-part series. 

Upon his retirement, Tom became the center's training coordinator handling all operational aspects of our training programs. This includes two 9-part series, an annual 4-part series, eight sessions of QuickBooks per year, and topical workshops as they arise.

If you have any training suggestions for small business owners, please reach out to Tom. We are always looking for new training ideas.

Phone: 716-210-2517

Jack Dezik, Finance Specialist

Jack Dezik
Finance Specialist

Jack has close to 30 years experience with Consumer Packaged Goods companies, first with Oscar Mayer, but predominately with Anheuser-Busch. In this capacity, he interacted and worked very closely with a variety of chains supporting their ongoing business needs, and helping them improve profit and sales. He was the lead Category Manager on the Albertson's and Wal-Mart accounts. Jack has experience in distribution, finance, pricing, marketing, and sales. His education includes studying for a PhD in Agricultural Economics at Texas A&M University, a M.A. in History and a B.A. in History and Sociology from SUNY at Buffalo.

He has been a Certified Business Advisor with the Small Business Development Center since 2010. In 2013, he attained the NASBITE Certified Global Business Profession (CGBP) designation. CGBP training helps individuals diversify their skills in global commerce and assure they understand a broad range of topics, rather than just the specific field within international trade that they have experienced.

Phone: 716-210-2518

Maureen Henderson, Assistant Director

Maureen Henderson
Assistant Director

Maureen has been with the Niagara County Community College Small Business Development Center since November of 2007. She has experience as a successful small business owner of two separate businesses. She worked for three years in the banking industry in financial services. Maureen graduated from St. Bonaventure University with a Bachelor's Degree in Finance and Masters of Business Administration.

Maureen is a New York State Advanced Certified Business Advisor with a specialty in procurement, including government contracting and women, minority and veteran certifications. The "Advanced" designation is earned by serving a large number of clients, receiving a high number of "excellent" client reviews, having a specific area of expertise, and helping clients achieve a major threshold of economic impact through her assistance. This certificate has been earned by fewer than 10% of New York SBDC Advisors.

In 2012, Maureen was honored with the Buffalo Region SBA's Women in Business Champion award for her work with assisting women owned businesses. In the same year, she was also named Business Person of the Year by the Newfane Business Association, where Mrs. Henderson has held the positions of president, vice-president, and chairperson of the Newfane Town Celebration. In 2014, Mrs. Henderson was honored as one of Buffalo’s 40 Under 40. She currently serves as Treasurer and Board Member for Lockport Main Street Inc.

Phone: 716-434-3815

Amy Stack, Office Manager

Amy M. Stack
Office Manager

Amy joined the SBDC in July 2017, as Administrative Assistant.  Amy graduated from NCCC, attended local schools, and is a lifelong resident of Niagara County. 
Before coming to the SBDC, Amy was an Elementary School educator. Her experience and gracious attitude have benefitted our advisors, as well as our clients. 

Amy is a key member of the team.  Amy administers the center’s social media, schedules meetings, handles all financial transactions, manages training attendance, and oversees the daily operation of our office.

Amy also holds a BFA from Buffalo State College, and a MsED. from Niagara University.

Phone: 716-210-2515

Dinene Zaleski, Finance Specialist

Dinene Zaleski
Finance Specialist

Dinene has been with the SBDC since 1987 as a Finance Specialist. She graduated from SUNY Brockport with a BS in Finance. During her time with the SBDC, Dinene has counseled over 1,100 clients. She has helped create more than 1,800 new jobs, and save more than 1000 jobs. Ms. Zaleski is a finance specialist with close working relationships with numerous local bankers and economic development agencies, including the Niagara County IDA, Lumber City Development Corporation, and Empire State Development. These relationships resulted in projects that have had more than $203 million in economic impact. She has had numerous clients return for additional SBDC assistance, as their businesses have expanded. Her office is located inside the Niagara USA Chamber of Commerce, which is in the same building as the Niagara County IDA, making for a one-stop shop for business assistance. 

In 2018, Dinene was recognized as the New York SBDC State Star. This important honor is given annually to one advisor in each state. To earn this prestigious award the winner must have topped all other advisors in the state in regards to quality of advisement services and economic impact. Dinene was honored at the National ASBDC Conference in Washington DC in September of 2018 along with State Star recipients from across the United States and numerous U.S. Territories. 

Phone: 716-285-8484